Our Target Market
Retail & E-Commerce
Financial Services
Hotels & Restaurants
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Ever considered bridging the huge gap that lies between customer service and exceptional customer service?
Our Approach
Ensuring Positive Customer Relationships begins with you.
All we need is your consent and approval and we'll get the job done in quality time! AVC aims at working hand in hand with companies in every known industry whose major aim is to find solutions to all the challenges being confronted by modern day businesses in the 21st century.
We employ a high level approach that not only transforms your customer service from an okay to an exceptional one but also deals with building your brand, thriving in a competitive market, reviewing procedures within your company and evaluating the overall performance of your staff.
Our Method is Unique
Deliberate
Getting better understanding of our clients' predicament and how best to deal with them.
Implement
Highlighting customer satisfaction and their willingness to return to do business with you.
Assess
Linking company's goals and how identified challenges are hindering the achievement of the said goals.
Evaluate
Measuring performance
Plan
One-on one interactions with staff & incorporation of data from lower to top level management for variable identification.
Review
Data collected based on questionnaires and interviews conducted.
Revise
Recommendations and solutions proposed to every challenge identified.
The Team
Sarah Mensah
MARKETING MANAGER
Emmanuella Twum Antwi
GENERAL MANAGER
Contact via email
Address
1056 Redco-Down Near Bethel Heights Hotel Madina, Accra